Last Updated: 11-02-2025
Terms & Conditions
Welcome to DeepRelief Pro. By accessing or using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
These Terms and Conditions govern the use of our website and services. By accessing or using DeepRelief Pro (referred to as “we,” “our,” or “us”), you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
2. Orders and Payment
- All orders are subject to availability and acceptance.
- Prices listed on our website are in [currency] and include applicable taxes unless stated otherwise.
- We reserve the right to cancel or refuse any order at our discretion.
- Payments must be made via the available payment methods at checkout.
3. Shipping and Delivery
- We aim to process and ship orders within 7 business days. Delivery times may vary based on location and shipping method selected.
- Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
- In case of delays due to unforeseen circumstances (such as customs, weather, or supply chain issues), we will inform you via email.
4. Returns and Refunds
- We offer a 30-day return policy from the date of delivery. Products must be unused, in their original packaging, and in resellable condition.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Refunds will be issued after inspecting the returned item and will be processed to the original payment method within 7 days.
- If your product arrives damaged or faulty, please contact us within 14 days with photos of the defect.
5. Warranty and Liability
- Our products come with a 6-month warranty covering manufacturing defects.
- This warranty does not cover misuse, accidental damage, or wear and tear over time.
- We are not liable for injuries, accidents, or damages resulting from improper use of our products.
- Users should consult a healthcare professional before using DeepRelief Pro if they have any medical conditions or concerns.
6. Intellectual Property
- All content on this website, including text, images, logos, and product designs, is the intellectual property of DeepRelief Pro and may not be used without permission.
7. Privacy Policy
- Your personal data is collected, processed, and stored securely in accordance with our Privacy Policy. We do not share or sell customer information to third parties.
8. Changes to Terms and Conditions
- We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Continued use of our website after changes constitute acceptance of the new terms.
9. Governing Law
- These Terms and Conditions are governed by the laws of [Country/Region]. Any disputes shall be resolved in the courts of [Jurisdiction].
10. Contact Information
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For any inquiries regarding these terms, please contact us at:
📧 Email: emanuelbimuala8@gmail.com
📞 Phone: 49 15734424607